FAQ for Employees
Forms Library for Employees
Customer Service
 
 

Claims

Who do I contact if I have a claim?
Contact information depends on the type of coverage that you have through ING Employee Benefits:

For Cancer Insurance Claims: Please contact our Cancer Claims center at:
1-800-301-6416
For All Other Claims: Please contact our Customer Service Department
1-800-537-5024, between 8:00 a.m. – 5:30 p.m. Central Time.

Visit our Employee Forms Library for Critical Illness and Disability Income Insurance Claim forms. Additional forms will be coming in the future.

Frequently Asked Questions for Employees